This was especially disappointing because I had decided to give what had been one of the family's favorite eateries until late last year a last chance after a string of disappointments.
For background, Romano's Macaroni Grill had become one of my daughter Emma and mine fav places to eat a dinner on Friday nights. I would often meet her mom there, we'd do the exchange and Emma and I would get our table. This was about four years ago. We we're so frequent that they knew Emma by name, we could jump the line and she would get her specially made bowl of bowtie pasta.
The service , which was never great but passable, never changed. The food, however, did. All of a sudden in 2009, the Create-Your-Own menu shrunk dramatically and the food didn't taste so good.
Now, I am sure this had something to do with the economy. Whatever the excuse the Knightlys gave up and stopped going sometime last year.
Tonight I decided to give them one more chance. It solidified my disappointment.
I ordered the Chicken Marsala, which arrived at the table cold. I do not like to send food back, but this was inedible. The plate returned a few minutes later. It was obvious it had been microwaved.
Amanda's meal, some seafood pasta, was watery and tasteless.
The problems went beyond the food.
After paying the $57 tab, 3-year-old Kairi and Amanda headed off to the bathroom. Going into separate stalls, Amanda realizes one is out of paper. After Kairi hands Amanda paper under the stall, Kairi realizes she can not unlock her stall. Amanda has to crawl under the door, only to find that the door lock is jammed shut. After cleaning Kairi, they climb back under the door, wash their hands, and leave the building for, which I feel safe in saying, will be the last time.
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