Monday, August 20, 2007

Business Press item

If you're going to commit a crime at any Harrah's Entertainment property, you might not want to use a Total Rewards customer loyalty card.
A California couple was arrested at Caesars Palace on July 30 and charged with passing $100 counterfeit bills through slot machines.
The couple alledgedly had spent a wild weekend at the Strip property, dropping Benjamins in 13 slot machines.
Caesars security got wise after identifying the machines that had accepted the fake greenbacks and crossing the information with the loyalty card database, according to a recent article in the Review-Journal.
This bit of sleuthing follows a request by an Indiana prosecutor for customer information regarding a faulty slot machine at Caesars Indiana.
The casino reported a loss of $487,000 in July 2006 to patrons who used a slot machine installed with software not designed for U.S. currency.
The problem was discovered after a patron reported receiving $200 in credit after playing $20.
The casino's report to the police said 24 patrons had swiped their Total Rewards card before ripping off the machine.
State gaming officials did, however, fine the casino $15,000 for failing to test the machine.

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